Frequently Asked Questions

Question 1

How much will shipping cost?

Accepted Answer

Shipping costs vary by each Retailer and Seller, depending on their location relative to your shipping address and free shipping offers. All shipping costs, if any, will be shown at checkout.

Question 2

When will my order be delivered?

Accepted Answer

Shipping depends on the delivery option you have selected. All orders will have an attached tracking number that will be emailed to you when your order is on its way.

Question 3

What is the status of my order?

Accepted Answer

Please log into 'My Account' to see details of your order including the order status and tracking number if it has been shipped.

Question 4

How do I change my personal information?

Accepted Answer

To amend your details, 'Sign In' to your account and edit your personal information in 'My Account'.

Question 5

Which currencies can I shop in?

Accepted Answer

Currently available in BDT, depending on your country selection.

Question 6

What is your returns policy?

Accepted Answer

We offer a 30 day change of mind policy. Please see our returns policy for exclusions and process.

Frequently Asked Questions

Common questions

How much will shipping cost?

When will my order be delivered?

Still have questions?